Shipping Policy

Shipping Costs

  • Free shipping on orders over £39
  • Flat rate of £9.99 for orders below £39

Order Processing & Delivery

Order Processing: 1–2 business days
Shipping Time: 2–6 business days

Orders are processed within 1–2 business days. Weekends and public holidays may cause slight delays.

While we aim to meet delivery estimates, delays may occur due to unforeseen circumstances beyond our control.

Tracking Your Order

Once shipped, you will receive a confirmation email with tracking details.

Lost or Damaged Packages

If your package is lost or damaged, please contact us promptly with your order number. We will investigate and work towards a suitable resolution.

Contact Us

📧 support@birthsoil.com
📱 +44 7774727008
🕒 08:00 – 22:00 (UK GMT)